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Cintra Payroll Services News
 

3rd March 2010
Successful collaboration between Newcastle University and Cintra HR & payroll Services
Bespoke leadership programme provides great return.
Read Article..

18th February 2010
Cintra HR & Payroll Services Sponsors CIPD North East Awards 2010
Good luck to all our customers at the award Ceremony.
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6th January 2010
Cintra sponsor Human Resource Management Award at Newcastle University 2009
Congratulations to Kate Wilkinson,Louise Lidgett, Yanling Pi and Ville Kivivirta
Read Article..

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Cintra Payroll Services

Our Improvement Policy  

The software itself develops through our partnership with you. All requests you make are logged on our Change Request Management System, (the CRMS). A Senior Consultant reviews each request. Perhaps there is already a way of doing what you want? If not, it is briefly assessed for applicability and cost. If feasible in outline it is put forward to our Change Control Board, (the CCB), staffed by senior managers from Sales and Marketing, Operations and Development, whose responsibility it is to prioritise and schedule new releases of the product. The story does not end there, of course, the successful change request will go through many more phases, but the goal of the CCB is to ensure we deliver the improvements you want.

The great bulk of these improvements are delivered to you free of any further charge as part of our normal update service. New releases, containing your requested changes, are typically issued three or four times a year. In the meantime our support staff will be happy to keep you up-to-date with the progress of any requests you make.

In addition, on the payroll front, we work closely with the HMRC to maintain our Tested and Approved Status so you can be sure we meet the highest legislative standards and you get the best of the governments on-line portals.

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