About UsSoftware SolutionsServicesSupportNewsLinksContact UsHome
Cintra Payroll Services News
 

1st May 2008
The National Minimum Wage
The National Minimum Wage will increase again in October 2008
Read Article..

22nd April 2008
Cycle to Work Scheme
Take benefit of Government scheme to introduce taxable benefit by cycling to work.
Read Article..

16th April 2008
Cintra HR and Payroll Services takes part in the Coast to Coast Charity Cycle Race.
Cintra Hope to raise £2,500 in aid of Children's Charity COCO in the process
Read Article..

Cintra HR & Payroll Services Category Image
Cintra Payroll Services

With us it's personal

We believe best value is delivered by working in partnership. A major part of this is having clear, documented processes, such as service level agreements that spell out exactly where responsibilities lie, what can be expected in different situations and software that is lucid, intuitive and comprehensive. Another is ensuring that staff have the right expertise, are trained, motivated and given responsibility for success

The key, however, lie in providing a personal service, in building relationships and trust so that, when the unexpected happens, the clients' needs are still fully met.

A few concrete examples:

  • The phone is always answered by a person

  • Our first client, Crabtree of Gateshead, who signed up in 1982, is still with us.

  • We hold regular review meetings with clients.

  • We provide intensive care at the clients' request with priority service, detailed and frequent reporting, which continues until it is jointly agreed any problems are resolved.

  • When the Payroll Manager falls sick we provide the backup

  • When the BAACS service fails, we stay until the early hours to get payments out.

  • The things our clients say:
    • "They very much have a can do, will do attitude and offer alternative solutions where outcomes can be improved"
      G.W.Miles, Finance Director - Barton Perevil
    • "If you ring with a problem, they not only solve it but offer several options... helping me decide which would be best for my company"
      Chris Tidy, Payroll Manager - Hiscox
    • "They understand what you are asking for and respond accordingly"
      Alan Weaver, Payroll Manager - Areva
Cintra Bureau PayrollCintra On-Line Payroll ButtonCintra ASP PayrollCintra In-House Payroll

© Cintra HR & Payroll Services 2007  |  Terms of Use  |  Privacy Policy  |  Computer House, 353 High Street, Gateshead, Tyne and Wear, NE8 1ET  |  Tel: 0191 478 7000  |   Contact Us