Cintra Phoenix is designed to provide our InHouse customers with a simple, but effective disaster recovery strategy, based upon the same proven technology that underpins both our Online and Managed payroll solutions.

How It Works:

• We add Cintra Phoenix to the client’s Cintra payroll and Webservices at the client’s premises.
• We establish an encrypted VPN channel to our Phoenix DR Server from the customer’s designated fall back client. This may be a personal pc or other off-site computer.
• We obtain an initial complete system snap-shot of the client’s payroll on CD or DVD.
• We enable an agreed remote desktop login.
• We enable Webservices account for client on Grapefruit.
• We install base server copy on our dedicated Phoenix server and overlay the client’s copy payroll.
• We establish BACS transfer fall back requirements.

Once it is successfully installed, any database changes are recorded, along with other configuration file changes, such as cost code changes and new adjustments etc.

You then have complete control over when the data changes are transmitted to us, which can be as often or as infrequent as you like.

Sending changes up to our server is a two stage process – you firstly publish the changes, then transmit them, and you can carry out this process any number of times. Or do a single transmit if you prefer. Once the data has been transmitted, you can then continue running your payroll, without having to wait for any return from ourselves.

When the data arrives at our server, the package is verified, unpacked and the customers database is updated with the latest changes. An acknowledgement log file is returned to the customer.

You can verify the status of your Phoenix DR payroll copy at any time, simply by connecting via your VPN to the remote desktop session on our server.